When you buy cards on Alt, ownership of the physical card is immediately transferred to you in our Vault, where it will be stored and fully insured. The card will also show up in your digital portfolio, where you can track its value over time. You are not required to ever have the physical card in your possession with our platform. While you can outtake from the Vault at any time, many of our customers like the ability to view and share their collections digitally rather than keep them stored in the safety deposit box or the attic.
All outtake requests can be made on the platform by clicking into your account and selecting 'Account' then 'Shipments' then ‘Ship From Vault.’
You will need to make sure the item(s) you wish to request are not currently listed on Exchange or that they aren’t purchased with Instant Credit funds that are currently pending settlement.